1 pixel Key information on heart rate, blood pressure and oxygen saturation measurement by the watch/band

 
 

Key information on heart rate, blood pressure and oxygen saturation measurement by the watch/band

1. The watch/band needs to be in direct contact with your skin. No textiles, e.g. clothes, can be placed between the sensor and skin.

2. The strap should be adjusted in a way to ensure that the device firmly adheres to the wrist and remains in place during measurements.

3. The optical sensor displays the parameters on the basis of vascular blood flow. Wearing your device slightly higher than a conventional watch is recommended due to greater volume of blood vessels.

4. The highest measurement accuracy is obtained during workouts with steady arm movements, when vascular blood flow in the wrist is undisturbed. Intensive and irregular arm movements (e.g. gym workout, volleyball, handball) disturb blood flow in the wrist and may negatively affect the measurement accuracy.

5. The results of measurements with the optical sensor may be inaccurate during swimming.

6. Measurement results in persons with circulatory diseases may be incorrect. Please note that this is not a medical device!

7. Darker complexion and tattoos may prevent reliable measurement with the optical sensor.

Are there any problems with using any of the above-mentioned functions? Does the device always display the same measurement values or deviate significantly from the actual ones despite following the above-mentioned instructions? Please contact our service team to identify the cause:

Our hotline is at your disposal from Monday to Friday 8 am - 4 pm.

In this case, we recommend that you contact our service by e-mail and report the problem in order to receive full written instructions what to do with the device.

 

We guarantee that you will receive a response to your application within 24 hours (on business days)

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