1 pixel Inaccurate GPS location in children's smartwatches

 
 

INACCURATE GPS LOCATION IN CHILDREN'S SMARTWATCHES

If you want the location of the watch to be determined with the greatest possible accuracy, the smartwatch must be in an open area to have a GPS signal. When there is no GPS signal in the watch e.g. inside a building, the location is determined on the basis of the nearest mobile network transmitter, which may affect its accuracy.


If the determined watch location is very distant, or if the GPS always shows the same location or many different ones, follow the instructions below to solve this problem:

STEP 1

Launch the Garett Tracker app installed on your smartphone. After logging in to the app on your previously created account, click on the account settings icon to go to the relevant function.

 

STEP 2

Once you are in the settings, a list of app and watch functions will be displayed on the screen. Between the "Change settings" and "Find watch" functions, there should be an LBS function, i.e. turning on/off the function of locating the watch based on the nearest mobile network transmitter when the watch loses GPS.

 

FUNCTION
ON

FUNCTION
OFF

STEP 3

Depending on the settings, the LBS function should be temporarily disabled for the watch to search for its location using GPS only. After turning off the function, test the tracked device in the Garett Tracker app. Once the location function has significantly improved and 24 hours have passed, you can enable the LBS function again.

 
Are you still experiencing the problem with inaccurate location of the device in the app? Do you own a Garett children's watch, but on a different app? Please contact our service team to identify the cause:

Our service team and hotline are here to assist you Monday to Friday between
8:00 AM and 4:00 PM.

In this case, we recommend that you contact our service by e-mail and report the problem in order to receive full written instructions on what to do with the device.

We guarantee that you will receive a response to your application within 24 hours (on business days)

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